We want Lotusbook to stay a bit of fun you enjoy on your own terms, so we build the tools and support that help you play safely and stay in control.
For most people, cricket markets and casino games are simply a fun way to add a little to a match or an evening. Our job is to keep it that way. We care about how our players feel after they close the app, not only while they are on it, so responsible gaming is part of how Lotusbook is built rather than a note tucked away at the bottom of a page. That means clear limits you control, honest information about the odds, quick access to a break whenever you want one, and a support team that treats every question with care and never with judgement. If a tool on this page would help you, we would rather you use it early than wait.
The healthiest way to play is to decide, before you start, how much time and money you are happy to spend — and to treat that amount as the price of your entertainment, the same as a cinema ticket or a night out. If you win, enjoy it. If you do not, you have still had your fun within a budget you chose. Gaming is not a way to make money, pay off a debt, or recover a loss, and it works best when it is one small part of your week rather than the centre of it. Set your budget, keep it separate from the money you need for bills and savings, and stop when you reach it.
Set a budget you are comfortable losing, set a time limit for each session, and never add funds to win back what has gone. Play for entertainment, not income — and when the fun fades, take a break. Our limits and time-out tools make each of these a couple of taps away.
It is not always easy to notice when play is slipping out of balance. These honest self-check questions can help. If you answer yes to one or more of them, it may be time to slow down, use a limit, or reach out to us or to a support service.
Every account comes with controls you can turn on yourself, whenever you like, from your account settings. Set them up before you need them so they are already in place on a busy match day.
Cap how much you can add per day, week, or month. Lowering a limit takes effect right away.
Set a ceiling on how much you can lose, or how long a session runs, over a period you choose.
Get a gentle on-screen reminder of how long you have been playing, at an interval you pick.
Take a short cooling-off break — a day, a few days, or a week — and log back in refreshed.
Lock yourself out for a longer stretch, from months upward, when you need real distance.
Review your deposits, stakes, and results any time so you always know where you stand.
Setting a limit takes only a few seconds, and it is one of the kindest things you can do for your future self. Here is all it takes:
If you are not sure which limit suits you, our support team is happy to walk you through it in Hindi or English — just ask, and there is no pressure either way.
Lotusbook is for adults aged 18 and over only, and keeping the platform closed to anyone underage matters to us. Please treat your login and payment details the way you would your bank card: keep them private, and do not let anyone under 18 use your device to reach the site. If children share your phone or computer, sign out fully after each session and lock your screen. Parental control software — the kind built into most phones, browsers, and home networks — can block gambling sites on shared or younger family members' devices, and we encourage parents to set it up. If you believe someone underage has used your account, please contact us so we can act.
If play has stopped feeling fun, or you are worried about yourself or someone close to you, please know that support is out there and reaching for it is a sign of strength. Talking to a trained, professional support organisation can make a real difference, and doing it early tends to help most. National helplines and confidential counselling services for gambling-related harm do exist and can offer free, non-judgemental advice. We would rather not list a number that may be out of date, so if you would like a current point of contact, just ask our support team and we will happily point you to a suitable organisation. Alongside that, our own time-out and self-exclusion tools are always ready whenever you need space.
You can reach us any time, about anything on this page, with no judgement and complete confidence. Email support@lotussbooks.com or use our contact page, and we will reply in Hindi or English. For the full picture on risk and your responsibilities as a player, please also read our disclaimer. Play well, play within your limits, and look after yourself.